Semantic search over regulatory and compliance documentation
A banking or insurance group manages a growing volume of internal regulations, circulars, policies, procedures and compliance documentation distributed across multiple archives. Staff spend time locating correct information, and the risk is not only operational: outdated answers can create inconsistencies in controls.
Analysis
Inventory of existing document sources, assessment of quality, freshness and data structure, and definition of priority use cases: internal regulatory search, KYC/AML support, document due diligence and consistency checks across policies.
Solution
A RAG-based Enterprise Search platform, with source citation for every answer, version control and a language model adapted to regulatory, banking and insurance terminology. Answers are designed to support the team, not replace the responsibility of the compliance function.
Architecture
Vector Database for semantic search, Knowledge Graph to link related regulations, function-level permission management, query logs and hybrid deployment to meet data residency, security and audit requirements.
Implementation
Pilot phase with a single compliance team, structured feedback collection, creation of an evaluation question set and subsequent rollout to other departments after validating accuracy, sources and behavior on ambiguous cases.
Results
- Cases and analyses that used to take several days are now automatically summarized and searchable in natural language, with an immediate view of status and content
- Greater consistency in the answers provided by the compliance team
- Full traceability of the sources cited in every answer
- Lower risk of using obsolete versions or non-aligned interpretations
ROI: ROI is read as fewer days of analysis needed per case — now summarized and queryable in chat — alongside less rework and lower operational risk tied to incomplete or outdated interpretations.
Client: Project delivered for FBS SPA. www.fbs.it
