Futura AI
it

Banks and Insurance

KYC, AML, due diligence and risk management require an AI that justifies every answer and stays within the boundaries of compliance.

Problems

  • Growing volumes of internal regulations, circulars and compliance documentation
  • KYC/AML processes that absorb specialist time on document research
  • Managing NPLs and risk files involving large amounts of documentation to analyze
  • Need to justify, in a traceable way, every decision assisted by an automated system

Relevant systems

  • Enterprise Search over internal regulations and policies, with source citation
  • Document Intelligence for underwriting, KYC and document analysis
  • Custom LLM adapted to the organization’s regulatory and sector-specific language
  • AI Security & Guardrails for audit trails and segregation of sensitive data

KPIs

  • KYC/AML processing time
  • Document search time for the compliance function
  • Reduction in interpretive errors on complex regulations
  • NPL case handling time

Related case study

FinanceVerified project

Semantic search over regulatory and compliance documentation

A banking or insurance group manages a growing volume of internal regulations, circulars, policies, procedures and compliance documentation distributed across multiple archives. Staff spend time locating correct information, and the risk is not only operational: outdated answers can create inconsistencies in controls.

Analysis

Inventory of existing document sources, assessment of quality, freshness and data structure, and definition of priority use cases: internal regulatory search, KYC/AML support, document due diligence and consistency checks across policies.

Solution

A RAG-based Enterprise Search platform, with source citation for every answer, version control and a language model adapted to regulatory, banking and insurance terminology. Answers are designed to support the team, not replace the responsibility of the compliance function.

Architecture

Vector Database for semantic search, Knowledge Graph to link related regulations, function-level permission management, query logs and hybrid deployment to meet data residency, security and audit requirements.

Implementation

Pilot phase with a single compliance team, structured feedback collection, creation of an evaluation question set and subsequent rollout to other departments after validating accuracy, sources and behavior on ambiguous cases.

Results

  • Cases and analyses that used to take several days are now automatically summarized and searchable in natural language, with an immediate view of status and content
  • Greater consistency in the answers provided by the compliance team
  • Full traceability of the sources cited in every answer
  • Lower risk of using obsolete versions or non-aligned interpretations

ROI: ROI is read as fewer days of analysis needed per case — now summarized and queryable in chat — alongside less rework and lower operational risk tied to incomplete or outdated interpretations.

Client: Project delivered for FBS SPA. www.fbs.it